AI Receptionist for Clinic India
Your receptionist works 8 hours a day. Patients need answers 24/7. Free Mind's AI receptionist handles appointment booking, patient queries, and follow-up messages around the clock — on WhatsApp, your website, and phone — without adding to your staff costs.
Quick Answer
An AI receptionist for a clinic handles patient-facing tasks automatically — appointment booking and rescheduling via WhatsApp and website, FAQ responses, appointment reminders, and post-visit follow-ups. Free Mind deploys the system in 7–10 days. It operates 24/7 at a monthly cost lower than hiring a single part-time receptionist.
What the AI Receptionist Handles
Every patient interaction that doesn't require a doctor — fully automated.
Appointment Booking & Rescheduling
Patients book, reschedule, or cancel appointments 24/7 via WhatsApp or website — without calling the clinic. Live slot availability shown in real time.
Patient FAQ Handling
Clinic hours, location, parking, consultation fees, test preparation, specialist availability — answered instantly, 24/7. Reduces receptionist call volume by 30–50%.
Appointment Reminders
Automated WhatsApp reminders at 24 hours and 1 hour before each appointment. Patients confirm or reschedule directly in the chat — reducing no-show rates by 40–60%.
AI Phone Calls (Koelai AI)
Koelai AI makes outbound calls for appointment reminders, missed appointment follow-ups, and lab result notifications — in Hindi and English, 24/7, no human involvement.
Post-Visit Follow-Ups
Automated follow-up messages 3 days after a visit — medication reminders, next check-up suggestions, recovery check-in. Keeps patients engaged and improves return visit rates.
Review Collection
Post-visit message requests Google review from satisfied patients — the best time to ask is 24 hours after a positive visit. Builds online reputation passively without staff effort.
Frequently Asked Questions — AI Receptionist for Clinic India
What is an AI receptionist for a clinic?
An AI receptionist is an automated system that handles patient-facing tasks — booking appointments, answering queries about clinic hours and fees, sending reminders, and managing follow-ups. It operates 24/7 across WhatsApp, website chat, and phone without additional staffing cost.
What tasks can the AI receptionist handle for Indian clinics?
Free Mind's AI receptionist handles: appointment booking and rescheduling via WhatsApp and website, FAQ responses (clinic hours, location, fees, preparation instructions), appointment reminders, post-visit follow-ups, and prescription reminder messages. Complex medical queries are routed to clinic staff.
How much does an AI receptionist cost for a clinic in India?
Free Mind's AI receptionist setup starts from ₹25,000 as a one-time implementation fee with a monthly management retainer from ₹5,000. This is significantly less than the cost of hiring an additional receptionist (₹15,000–₹25,000 per month) who works only 8 hours a day.
Can the AI receptionist make outbound calls to patients?
Yes. Free Mind integrates Koelai AI calling agent with the clinic receptionist system to make automated outbound calls — appointment reminders, follow-up health checks, and lab result notification calls. The AI speaks naturally in Hindi and English.
Is the AI receptionist compliant with Indian patient data laws?
Yes. Free Mind implements patient data handling in compliance with India's Digital Personal Data Protection Act (DPDPA) 2023. Patient information is stored securely and not shared with third parties. Data retention and deletion policies are configured per clinic requirements.
Get a 24/7 AI Receptionist for Your Clinic
Book a free consultation. We'll design your AI receptionist workflow and have it running in 7–10 days.